Grocery Manager

Hungry Moose Market & Deli Town Center
Job Description

DEPARTMENT MANAGER

The Department Manager oversees the daily operations of their department, handling security, customer service, employee, and other operational concerns.

OPERATIONS:

  • Oversee training of new staff members, developing and optimizing training plans and manuals
  • Manage and post monthly schedule (absence requests and shift-exchange management)
  • Collaborate with General Manager and Inventory & Ordering Specialist on project forecasts and actual sales
  • Implement strategies to increase productivity and foster growth, coordinating with General Manager
  • Oversee pricing/ cost/ waste
  • Ensure quality control
  • Oversee store cleanliness, organization and efficiency in systems
  • Oversee product procurement and merchandising across the department
  • Collaborate with General Manager, HR and other Department Managers to implement strategies, problem-solve issues as they arise and meet company goals

EMPLOYEE & CUSTOMER RELATIONS

  • Uphold Hungry Moose values and culture of company
  • Collaborate with HR in hiring new Moose Crew members
  • Ensure a positive work environment for employees within the store
  • Ensure adherence to Health Department regulations and company/department policies
  • Managing labor costs and working with Shift Leads to do the same
  • Ensure employees are offering exceptional customer service, coaching as necessary
  • Solve customer complaints and issues as they arise, reporting to General Manager when necessary
  • Handle personnel issues including progressive discipline and coaching, coordinating with HR when necessary
  • Manage and post monthly schedules and adjust time clock as needed
  • Manage absence requests and shift-exchanges
  • Motivate employees, providing encouragement and feedback
  • Complete monthly check-in’s and seasonal reviews: identify strengths and opportunities for improvement, set goals for skill development and coaching plans

COMPENSATION & BENEFITS:

  • $25-27.50/hour + share in tip pool
  • Seasonal Bonuses
  • Annual Manager bonus
  • PTO
  • Sick Leave
  • Health Insurance
  • 401k with company match up to 4%
  • Employee housing at subsidized rates if needed
  • Use of company computer
  • Store discount: 35% grocery, 20% beer and wine
  • Shift Meal
Contact Information