Office Manager

PureWest Christie's International Real Estate
Job Description
This is a full-time (40 hours per week), non-exempt position - Monday through Friday, 8:30 am to 5:00 pm with a half-hour lunch. The position is at 88 Ousel Falls, Suite B, Big Sky, MT which is in located Town Center.
 
The Managing Broker of the Big Sky office is the immediate supervisor along with the HR Director in the PureWest Kalispell office. This position is to primarily assist all agents with Listing and Closing Transactions, help market the listings, agents, and the office as well as maintain the physical location.
 
Job Requirements: Working knowledge of basic Microsoft Office programs, customer service experience, willingness to work independently, proven integrity and trustworthiness, be able to complete requested tasks and projects in a timely fashion in order to meet deadlines, be receptive to new ideas, candid in the sharing of information, and be professional at all times.
 

Physical Requirements: The physical demands described here are representative of those that must be met by an employee in an office setting to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard; reach, stoop, kneel to reach items on or near the floor
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Light to moderate lifting is required occasionally, 10-25 pounds
 
Job duties are as follows:
 
  • Agent Services
    • Maintain positive agent relationships. Foster an atmosphere of a fun, exciting, and professional workplace. Provide top-level service to all agents all the time.
    • Obtain new agent documents and forms/obtain exiting agent documents and forms. Ensure outstanding onboarding experience for new agents
    • Maintain agents' transaction folders, audit folders, and transaction desk for proper documents
    • Approve payment after transaction file is complete
 
  • Administrative
    • Exhibit stellar phone skills for inbound and outbound calls
    • Greeting and directing prospective clients and guests
    • Checking the mail daily
    • Ordering office supplies as needed
    • Assist in vendor relationships
    • Track agent postage, supply use, and printing for end-of-month totals
    • Organize and schedule office meetings and take minutes at those meetings
    • Manage expenses for the office
    • Liaison between agents and HR/Personnel Management
    • Consult with Managing Broker to help with property management issues
    • Water plants as needed and keep the office tidy
 
  • Events
    • Decorate and plan for various holiday & birthday events
    • Light event planning: office open houses, special events
    • Rally agents to ensure participation
 
  • Marketing
    • Upload property ads for agents and help with any other marketing needs
    • Order and track signs for agents; interact with sign installation company
    • Exceptional attention to detail in spelling, grammar, and punctuation
    • Creative writing experience a huge bonus
    • Experience with Adobe Suite (lnDesign, Illustrator, Photoshop) and MS Publisher ideal, but willing to train
    • Interest/experience in marketing - print, online, digital, and events
    • Help organize effective agent recruiting campaigns
    • Experience with social media platforms for business settings
 
  • Technical
    • Experience with MS Office Suite, familiarity with Windows and Mac operating systems
    • Maintain and keep clean office appliances, copiers, printers, computers, phone system, and internet network
 
 Please direct all resumes and cover letters to Ashley Grassa, Director of Operations, at ashley@purewestmt.com or please call her at 406-751-5609.
 
Contact Information